Office Policies

IMG_0028Family_1Our Mission

Here at Moghadasi & Associates, every patient is treated as if they were our own family member.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday:    8 a.m. – 5 p.m.
Friday:    CLOSED

Mon-Thur, Break:        12:00, -- 1:30PM

Appointments

Appointments are an important part of your treatment, and this time has been reserved specifically for you to talk with the doctor and receive treatment. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule your appointment.

We request a 24-hour notice if you need to cancel or reschedule your appointment. The first time you miss an appointment without giving us adequate notice, you will receive a warning. After your second offense, you will be charged the full appointment fee, and after your third offense, you will be dismissed from our practice. We are aware that unforeseen events sometimes require missing an appointment. We greatly appreciate your cooperation with our appointments policies.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

Emergencies

If you are an existing patient of record and have a true dental emergency such as severe pain, excessive bleeding, severe discomfort related to treatment or any side effects due to medication given at our office, please call our emergency line at 863-866-0502. This line is strictly for emergencies and only emergency calls will be responded to on our emergency line. A member of our staff will return your call as soon as possible.